A central pillar of the solution was the implementation of constant system monitoring to detect and resolve issues as they occurred. The efficacy of this approach became evident when, shortly before midnight on New Year’s Eve, a power failure disrupted four out of the six units.
Within minutes, the monitoring team identified the issue, connected with the local technicians, and assisted the on-call shift operator in resetting the network protection. All compromised systems were restored to full functionality in under 30 minutes—a testament to the resilience of CoolSys’ solution.