Heat Pumps for Commercial Buildings: When Do They Make Sense?

For years, heat pumps were seen as a niche solution: effective in mild climates or single housing units, but unrealistic for large commercial buildings. That perception is changing fast. As pressure grows to reduce emissions and control operating costs, many commercial building owners are asking: can heat pumps work on commercial buildings

The short answer: yes, and increasingly, they already are.

Thanks to advances in technology and growing adoption, commercial heat pumps are now viable in far more locations and building types than many owners realize. In fact, the global commercial heat pump market is expected to grow from $17.8 billion in 2025 to $61.5 billion in 2035. Read on to learn how commercial heat pumps work and where they are proving effective today.

How Do Commercial Heat Pumps Work?

Simply put, heat pumps move heat rather than generate it. Using electricity, they extract heat from outdoor air, ground or other sources and transfer it indoors for heating with a refrigerant and a compressor. For cooling, the process reverses, extracting heat from indoors and transferring it outdoors. This reduces reliance on fossil fuels and allows a single system to provide both heating and cooling.

Air source heat pumps are the most common option, accounting for 58.2% of the commercial market.  While they all use outdoor air as a heat source, what happens next depends on the type of system. Here’s a look at the two most common options:

Heat pump on commercial building

Commercial Air Source Heat Pumps

Commercial air source heat pumps work by pulling heat from the outdoor air and transferring it indoors. These systems are typically configured as packaged rooftop units or split systems and integrate directly with ducted air distribution. Variable-speed compressors and advanced controls allow output to modulate based on load, improving efficiency and maintaining consistent indoor temperatures across large spaces.

This system typically includes the following key components:

  • Outdoor/indoor coil and fan
  • Compressor
  • Expansion device that regulates refrigerant flow
  • Reversing valve that controls the direction of heat transfer


They can be installed across a wide range of commercial building types, including retail, healthcare facilities, and high-rise buildings.

Commercial Air-to-Water Heat Pumps

Commercial air-to-water heat pumps operate by pulling heat from outdoor air and transferring it into water rather than air. That heated or chilled water is then circulated through a building’s hydronic system to provide space heating, cooling or domestic hot water. Advanced controls allow the system to adjust water temperatures based on load and outdoor conditions, improving efficiency and maintaining consistent comfort across large buildings.

A commercial air-to-water heat pump typically includes the following key components:
  • Outdoor heat exchanger and fan
  • Compressor
  • Hydronic heat exchanger
  • Circulation pumps
  • Controls for managing water temperature and flow

Commercial air-to-water heat pumps are commonly used in hospitality, healthcare facilities and institutional buildings. These systems are especially effective in buildings with radiant heating, fan coils or other low-temperature hydronic distribution systems.

Cold Climate Performance: A Key Shift in Commercial Building Accessibility

One of the biggest misconceptions about heat pumps is that they are only suitable for warm regions. That may have been true a decade ago, but it no longer reflects current technology. Recent commercial case studies show successful deployments in cities with harsh winters, including the Upper Midwest and Northeast. Cold-climate heat pumps now use:
  • Enhanced compressors
  • Variable-speed technology
  • Improved refrigerants

These advancements allow systems to maintain reliable heating output in cold temperatures. For urban areas that experience winter lows around 0°F, heat pumps are no longer experimental: they are proven systems.

Will a Heat Pump Work in My Commercial Building?

Brand new no logo, signage or label storefront of a under construction strip mall in the USA with blue awnings above the entrance, blue cloudy sky reflecting on the windows

For many commercial buildings, the answer is yes, especially when heat pumps are evaluated as part of new construction or a planned HVAC and refrigeration upgrade rather than a standalone replacement.

Newly Constructed Commercial Buildings

For new commercial construction, heat pumps are often the most straightforward and future-ready HVAC-R solution. Designing around a heat pump system from the start allows engineers to right-size equipment, plan electrical infrastructure and select distribution systems that support low-temperature heating.

This integrated approach avoids many of the cost and compatibility challenges that can arise during retrofits and positions the building for long-term efficiency and regulatory compliance.

Retrofitting a Commercial Building

Retrofitting an existing commercial building with a heat pump is possible, but it requires a more strategic approach.

Many older buildings were designed around high-temperature boilers or furnaces. In some cases, existing piping, ductwork or electrical capacity may limit how much of the heating load a heat pump can efficiently serve. For example, converting a hydronic system designed for high-temperature water may require pipe resizing or distribution upgrades that are not always practical.

Despite these challenges, heat pumps are frequently used in retrofit projects through phased implementation. When a full conversion is not feasible, pairing heat pumps with legacy systems can improve accessibility while controlling upfront costs and minimizing disruption.

Hybrid Systems Increase Accessibility

Hybrid heat pump systems are proving to be a practical solution for many commercial buildings. These systems allow:
  • Heat pumps to handle base and shoulder loads
  • Gas or electric backup systems to cover peak demand

Hybrid designs offer the most accessible entry point into heat pump adoption while preserving flexibility as infrastructure and regulations continue to evolve.

The Bottom Line

Commercial heat pumps are accessible options for a wide range of commercial buildings across the United States.

Heat pumps offer extensive benefits:

  • Lower long-term energy costs
  • Alignment with evolving building codes and regulations
  • Improved comfort and control at scale

 

 

They make the most sense for:

  • Newly constructed commercial buildings
  • Buildings nearing HVAC replacement
  • Owners planning electrification or decarbonization
  • Facilities open to phased or hybrid solutions

Need Help Finding the Right Heat Pump Solution?

At CoolSys, we help commercial building owners evaluate where heat pumps fit based on real operating conditions and long-term goals. Accessibility starts with understanding your building, your climate and your timeline.

Questions? Need Service?

We're Here to Help

Reach us directly for service requests at 866-417-6586, or fill out the form . Our team is ready to respond swiftly and answer any questions you may have.

Questions? Ready to Get Started?

Let’s Move Forward. Together.

Discover the advantages of aligning with the foremost authority in HVAC and refrigeration services. As a partner steeped in industry knowledge, we’re dedicated to elevating you, your team and your business. Learn More about our acquisition process and benefits, or fill out the form below.