Benefits Update: Online Healthcare in a Snap
School’s out. The sun is blazing. Vacations are on the calendar. You may be excited about summer, but you may also occasionally feel ill, stressed, anxious or just run down. Whether you’re at home or on the go — even out of town — you can get online help for what ails you.
Anthem’s LiveHealth Online
LiveHealth Online is available to Anthem members. Whether you have a cold, are feeling anxious or need help with a medication, physicians and mental health professionals are standing by to help via your smartphone, tablet or computer.
- Visit a board-certified doctor 24 hours a day, seven days a week. You don’t need an appointment to see a doctor online. This option is ideal for issues like colds, flu, allergies, sinus infections and other non-emergency conditions.
- Speak with a licensed therapist for help with depression, anxiety and more. Call 888-548-3432, seven days a week or go online to https://livehealthonline.com/ to schedule your appointment.
Kaiser Online
Kaiser members can get quick and convenient online care from a Kaiser Permanente clinician — including some prescriptions and 24/7 self-care advice — without driving to the doctor’s office.
- Get help with minor health conditions like colds, flu, skin rashes and more.
- Start an e-visit by answering questions about your symptoms.
- You’ll get an immediate response, 24/7, with self-care advice and appointment recommendations.
- Personalized guidance or prescriptions are usually handled within two hours, seven days a week, 7 a.m. to 9 p.m. (including holidays).
Want something a little more interactive? Try a video visit. Meet face-to-face with a doctor by video and receive the same high-quality care as an in-person visit. Appointments are often available the same day or the next day. Call anytime 24/7 at 1-833-574-2273 or go to Kaiser Permanente to get started.
Aches and Pains? Try Hinge Health
CoolSys employees and their eligible family members get no-cost access through Anthem or Kaiser medical plans to Hinge Health for remote help with back and joint care. You can do the recommended self-treatment anywhere and on your schedule, and a Hinge Health physical therapist can help you with a customized plan.
Try Hinge Health for the following:
- Conquering pain or limited movement: For occasional dull aches or frequent sharp pain, this program can help you move freely again.
- Surgery prep and recovery: Having surgery? Get expert medical evaluation on your treatment plan, along with rehabilitation support.
- Injury recovery: Whether you were injured yesterday or years ago, expert help is available.
- Staying healthy and pain-free: Get expert support tailored to your specific job and lifestyle.
To learn more, call 855-902-2777 or apply at hingehealth.com/coolsys-oe.