Anesa’s Employee Memorandum – May 2022
May 25, 2022
Greetings, Team CoolSys! This month, I would like to highlight collaboration — the “C” in our SERVICE values. We have talented and amazing employees at CoolSys at all levels. I have had the privilege to meet many incredible employees since I joined six months ago. I’m convinced that what differentiates us from the competition is our employee commitment to serve our customers and, in turn, to help them serve their customers.
Our call centers, our dispatchers and our technicians are the real touchpoints with our customers each and every day. Our sales team is out selling to grow our company. Our operations teams are ensuring that we are completing the work our customers need done. Our sourcing and supply chain team is buying the parts and equipment we need to serve our customers. We also rely on our finance, accounts payable, billing and accounts receivable teams to ensure we get paid for the completed work. All of this requires us to seamlessly have each other’s backs and ensure that we are working as One Team. What I’ve mentioned is just a small part of our company, but it applies throughout CoolSys, including Commercial & Industrial and the acquired entities, Light Commercial and Professional Solutions.
Collaboration Gets the Win
The power of teamwork and collaboration is priceless. We need everyone working together to be successful. Whenever we have come together as One Team, we have accomplished incredible results. For example, a recent big win for the company came from true collaboration in a cross-functional and cross-business opportunity. The project is an industrial installation in Arizona, and it is worth approximately $15 million in revenue for CoolSys in 2022. We won this project due to the talent of our employees and their collaboration — working truly as One Team — across Source C&I, PMD, CED, CES and TRS-SESCO.
This is the power of CoolSys, the power of collaboration and the power of One Team. I’m convinced we will have even more success as we work to help one another succeed — but, more importantly, to work together. This is just one example of many that happen each day, each week and each month across the company. I’m excited for the future of CoolSys and for this amazing team as we focus and win as ONE.