Safety Survey Results in Important Changes
April 22, 2022
In order to ensure that our CoolSys safety initiatives are as effective as possible, we recently surveyed 96 employees who have participated in the hazard assessment pilot for myCority (our safety management system). We’re grateful for the 60% (58 employees) of that group who responded to the survey. Your feedback has already had a big impact on our safety program moving forward.
Program Improvements
Here is a summary of the survey results and action we are taking in response to the feedback:
myCority. More than half of survey respondents had positive feedback on the hazard assessment component of myCority, saying it was easy to access and complete.
TRUCE telematics. This safety initiative did not fare so well, with 2/3 of the survey participants saying it doesn’t help them drive more safely. Many expressed that they would like to see TRUCE removed from our safety program altogether. Those who gave TRUCE a low score said they need to be able to access the technology anywhere, take a call without the app closing navigation, reply using hands-free messaging and get notifications. They also cited glitches in the app that were causing problems.
As a result of this feedback, we will be phasing out TRUCE and concentrating on implementing myCority across the entire CoolSys network.
5 Minutes to Power (5MTP). Survey participants gave a thumbs-up to this program, with a few adjustments suggested. They wanted to receive it just once a week, and earlier in the workday. They also asked for a larger font size in order to read it more easily.
Based on that feedback, we’ll make the following adjustments beginning May 1: 5MTP will continue to be sent daily, but the quiz will be required only two times a week. We’ll also send the message earlier in the day.
Safety is the most important thing to think about every day. We want you to go home to your loved ones in the same condition as when you left your house for your workday. Thank you for all you do, every day, to ensure your safety, as well as the safety of your co-workers and customers.