Supermarket | Multi-State Partial Remodel

Refrigerated Cases Upgrade Across 150+ Stores

Multi-Store Conversion of Quick-Meal Case for Specialty Food Retailer

A leading specialty retailer in the United States, known for its extensive selection of fresh, natural, and organic foods, faced a challenge with its salad bar section.

The Problem

This once-popular area fell into disuse during COVID-19 and failed to regain its appeal post-pandemic. In response, the retailer decided to transform this space into a destination for prepackaged meals ready to heat and eat to adapt to changing consumer preferences and enhance the in-store experience.

Prior to their contact with CoolSys, the retailer had selected the equipment for the retrofit and had received a quote from a general contractor for installation. The new units required twice the load of the current system, and the retailer wanted confirmation of the general contractor’s approach to the project and further guidance regarding how to most efficiently deploy the units.

Display case zone prior to CoolSys redesign.

Project Objectives

Revamp the Salad Bar

Transform the underused salad bar into a prepackaged meal section to meet evolving consumer needs.

Upgrade Refrigeration Systems

Enhance the refrigeration system to handle increased load efficiently, supporting new meal units.

Minimize Disruptions

Complete installations across 153 stores with minimal impact on daily operations.

Ensure Scalable Execution

Implement a repeatable, multi-store rollout strategy across 14 states.

Coordinate Stakeholders

Ensure seamless coordination between contractors, store operators, and other stakeholders.

Achieve Cost Efficiency

Deliver a cost-effective solution with significant savings, including reducing overall expenses by $1 million.

The Solution

After analysis of the engineering drawings, CoolSys offered a turnkey solution that was exceptionally less expensive than the general contractor’s bid while meeting or exceeding all of the client’s requirements for the project.

The CoolSys solution included identifying the system capacity; reviewing the line sighting; identifying stores that required additional work to complete the conversion and those that could be upgraded quickly and less expensively, establishing a schedule for all 153 stores, coordinating with the OEM, general contractors, disposal companies, and local store operators to remove the old cases; completing the piping upgrades; and installing the new systems with minimal impact on normal business operation.

The Impacts

By expertly coordinating and executing key responsibilities within the project, CoolSys helped its customer save time and money by handling every aspect in a complex and strategic refrigerated case upgrade that encompassed 153 stores across 14 states — all with virtually no interruption for the business or its customers.

Millions Saved

Compared to quotes the customer received from other general contractors, CoolSys’ solution saved them approximately one million dollars.

Removing old case.
Custom piping routes.
Marking off for installation.

Project Highlights​

Satisfaction

0 %

States

0

Refrigerated Cases Replaced

0

Stores

0

CoolSys Teamwork

CoolSys Tech & Van

Program Team

Established a store remodel schedule based on the customer’s priority list; the number of stores that needed new underground or overhead piping, new control valves installed, control floor plan updated, compressors changed, and/or floor sinks relocated; the OEM delivery schedule; and the unique permit requirements and mechanical and health inspection schedules for each location.

Engineering Team

Assisted with design and engineering specifications for the refrigerated cases to ensure the optimal system was installed and store retrofits were completed.

Installation Team

Completed all piping upgrades, assembled and installed the new cases, loaded the refrigerant, connected the EMS controls, and started and tested the units. Crews worked between 10 p.m. and 7 a.m. to ensure that all stores remained fully operational throughout the remodeling project.

Planning a Multi-Store Upgrade?

From refrigeration and HVAC upgrades to energy optimization and beyond, partner with our experts for turnkey, multi-store solutions designed for seamless execution and measurable cost savings.

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