The leading New York City cancer center had six 555kW Combined Heat and Power (CHP) Systems in place to increase energy efficiency and improve the resilience of the critical infrastructure.
However, despite their in-house technicians’ expertise, the systems were underperforming, jeopardizing the infrastructure’s resilience and energy efficiency.
Despite the dedicated efforts of in-house technicians, the cancer center’s six 555kW CHP systems struggled with persistent performance issues.
The systems frequently failed and required time-consuming repairs, which increased operating costs. In addition, the critical infrastructure was compromised during each power failure, which jeopardized the center’s ability to operate during emergencies and required the facility to be evacuated in one crucial instance.
DIAGNOSTICS & ISSUE RESOLUTION
CoolSys CoGen specialists conducted a thorough technical assessment of the systems, pinpointing the root causes of the underperformance. From network glitches to incorrect calibrations, all issues were addressed and resolved.
OPTIMAL COMMISSIONING & PLANT BALANCING
The units were calibrated to operate in optimum balance with other critical systems, ensuring seamless operations and maximum energy efficiency.
PREVENTIVE MAINTENANCE IMPLEMENTATION
CoolSys introduced a comprehensive preventive maintenance program covering all system components. This included regular inspections, calibration, and predictive replacements to prevent future failures.
24/7/365 MONITORING & REAL-TIME RESPONSE
A central pillar of the solution was the implementation of constant system monitoring to detect and resolve issues as they occurred. The efficacy of this approach became evident when, shortly before midnight on New Year’s Eve, a power failure disrupted four out of the six units.
Within minutes, the monitoring team identified the issue, connected with the local technicians, and assisted the on-call shift operator in resetting the network protection. All compromised systems were restored to full functionality in under 30 minutes—a testament to the resilience of CoolSys’ solution.
CoolSys CoGen’s expert team stepped in to address the center’s challenges, employing a multifaceted approach to assess, repair, retrofit, commission, monitor the systems 24/7/365, and maintain to prevent further outages and inefficiencies.
The six CHP systems now operate at an impressive 98%+ availability year after year, delivering 20M kW of resilient, efficient power to the hospital campus consistently and reliably.
The center reduced required heating energy by 23% (or 86,055) which resulted in a $10.5M annual reduction in energy costs, reallocating savings to its critical healthcare endeavors and reduced chilled water generation by 20% (6Mton-hrs).
By optimizing the system’s energy use, the cancer center significantly reduced its greenhouse gas (GHG) emissions by 34%, reinforcing its commitment to environmental sustainability.
The resilience improvements ensured that during power outages or emergencies, the cancer center could maintain uninterrupted operations—a milestone illustrated vividly by the rapid recovery during the New Year’s Eve episode and over 98% availability.
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The results of CoolSys CoGen’s intervention were transformational for the client organization. By addressing both the immediate and long-term inefficiencies, the center experienced measurable improvements across key performance indicators.
These CHP units were part of a comprehensive energy project that won the 2023 Energy Project of the Year from the New York Chapter of the Association of Energy Engineers and earned a reliability credit from the electrical utility service.
The success of this project strengthened the client’s trust in CoolSys. Recognizing the value and reliability delivered, the organization extended CoolSys’ maintenance and monitoring services to critical generators across 25 additional facilities. This expansion further underlined CoolSys’ position as a trusted partner in ensuring operational excellence.
24/7/365 monitoring allowed a 37 minute response time from shutdown to back online
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